J. Tisch – Chocolates on the Pillow Aren t Enough

Praise for Chocolates on the Pillow Aren t Enough : Jonathan recognizes that in today s Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer s experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish, well, it s true chocolates on the pillow are not enough. A great read! David Neeleman, founder and CEO, JetBlue Airways Corporation. If you